|-- Technical Support
& Trouble Shooting Guide --
ACTiSYS Corporation has provided this online section of trouble shooting guidelines for
your review. In order to save yourself valuable time, please review
them before contacting our technical support team.
FIR-USB Adapter FAQ
Q: What is IR2000U?
What is its main feature?
ACTiSYS IR2000U is a FIR-USB adapter for enabling fast IrDA wireless
data communications through a PC USB port.
- It is fully
compliant to USB specification 1.1 (full USB speed: 12 Mbps) and
IrDA specification 1.1. It supports FIR (4Mbps) and all SIR
speeds (9600, 19200, 38400, 57600 and 115200).
- It does not
occupy PC's COM or Parallel port and has no complicated hardware
resource setting and conflict, such as IO address / IRQ / DMA
- It is PNP (Plug
And Play) device and its installation is much simpler than any
other IR adapters.
- It shows full
interoperability of USB devices and can work together with
hundreds of other USB devices on the same PC if you have enough
- You can unplug
it at any time if you have not enough USB ports on your PC and
need connecting other USB device temporarily. You need not
remove and reinstall its driver for it.
- It is
bus-powered device and no external power supply needed.
Q: In which
situation should I choose IR2000U instead of your other IR adapters
such as IR210L/IR220L/IR2000L?
A: If you
need FIR (4 Mbps) speed or there is no spare COM port on your PC for
generic SIR adapter such as IR210L/IR220L. For example, the limited
numbers of COM port on your PC have already occupied by mouse,
modem, and PDA dock or digital camera.
Q: What is its
system requirement? How can I know if my PC is USB-Ready?
A: Your PC
should be USB-Ready and have full support to USB.
- Check your PC to
see that if it has USB connectors on its case. If not, check its
motherboard menu to see if it supports USB. It should have 8-pin
or 16-pin USB connector (different board may have different type
of connector). Buy an USB motherboard adapter and plug in the
connector to the motherboard. Take care of the pin assignment.
Any mistake may damage your system.
- Check the BIOS
of your PC. You should find the item "USB Controller"
in the Integrated Peripherals or PNP/PCI Configuration Setup
menu. Enable it if it was disabled.
- You need win98,
Win98 SE, Win millennium or Win2000. Windows 95 does not support
You can download
the USB Evaluation Utility (usbReady.exe Ver.3.01)
It will check if
your system has:
- System software
- System hardware
- USB driver
problem is still unsolved, please contact ACTiSYS technical